Return Policy

At Trendyzee, we strive to provide our customers with the best shopping experience. If you are not completely satisfied with your purchase, we are here to help. Please read our return policy carefully to ensure a smooth return process.

1. Eligibility for Returns

  • Items must be returned within 3 days of receiving the order.

  • Products must be unused, unworn, and in their original packaging with tags attached.

  • Certain items, such as personal care products, customized items, and clearance sale products, are non-returnable.

2. Return Process

  1. Initiate a Return: Contact our customer support team at info@trendyzee.com with your order details and reason for return.

  2. Approval & Instructions: Once your request is approved, we will provide return instructions.

  3. Shipping the Item: Pack the item securely and ship it to the address provided. You may need to bear the return shipping costs unless the product is defective or incorrect.

  4. Refund/Exchange: After inspecting the returned item, we will process your refund or exchange within 7 days.

3. Refund Policy

  • Refunds will be processed to your original payment method within 7-10 business days after approval.

  • Shipping fees (if applicable) are non-refundable.

  • If you receive a defective or incorrect item, we will cover the return shipping costs.

4. Exchange Policy

  • If you wish to exchange an item for a different size or color, please mention it in your return request.

  • Exchanges are subject to stock availability.

5. Cancellations

  • Orders can be canceled within 6 hours of placement. Once shipped, cancellations are not possible.

6. Contact Us

For any return-related queries, reach out to us at:
📧 Email: info@trendyzee.com

📞 Phone:+91 9038007727

📍 Address:20 chinar park , Bajoria tower, Block 5, 700157 Kolkata WB, India